Gaya APA

Stone, D., Heen, S. (2014). Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) . USA: Portofolio Penguin.

Gaya MLA

Stone, Douglas., Heen, Sheila. "Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)". USA: Portofolio Penguin, 2014. Text.