Gaya APA

Bartono, P. et al (2005). How to Win Customers in Competitive Market : Strategi Jitu Menarik Pelanggan Di Bisnis Restoran . Jakarta: PT Elex Media Komputindo.

Gaya MLA

Bartono, P.H.,SE,. et al. "How to Win Customers in Competitive Market : Strategi Jitu Menarik Pelanggan Di Bisnis Restoran". Jakarta: PT Elex Media Komputindo, 2005. Text.