Gaya APA

Dent, F, E., Brent, M. (2006). INFLUENCING : Skills and Techniques for Business Success . New York: Palgrave MacMillan.

Gaya MLA

Dent, Fiona, Elsa., Brent, Mike. "INFLUENCING : Skills and Techniques for Business Success". New York: Palgrave MacMillan, 2006. Text.