APA Style

Goetsch, D, L., Davis, S, B. (1994). Quality Management : Introduction to Total Quality Management for Production, Processing, and Services (Fifth Edition) (FIFTH EDITION). New Jersey: Pearson Education.

MLA Style

Goetsch, David, L.., Davis, Stanley, B.. "Quality Management : Introduction to Total Quality Management for Production, Processing, and Services (Fifth Edition)". FIFTH EDITION New Jersey: Pearson Education, 1994. Text.