Measure What Matters to Customers: Using Key Predictive Indicators | Perpustakaan Universitas Ma Chung

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Measure What Matters to Customers: Using Key Predictive Indicators

Ronald J. Backer - Personal Name;

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My Library 658.403 8 Bak m

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Series Title: -
Call Number: 658.403 8 Bak m
Publisher: Hoboken, New Jersey : John Wiley & Sons., 2006
Collation: 186 hlm.
Language: English
ISBN/ISSN: 0-471-75294-0
Classification: 658.403 8
Content Type: -
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Edition: -
Subject(s): Success in business
Knowledge management
Intellectual capital
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Statement of Responsibility: -

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