Gaya APA
Gryna, F, M. et al (2007).
Juran's Quality Planning And Analysis For Enterprise Quality (5th ed.).
New York:
McGraw-Hill.
Gaya MLA
Gryna, Frank, M.. et al.
"Juran's Quality Planning And Analysis For Enterprise Quality".
5th ed.
New York:
McGraw-Hill,
2007.
Text.